Spradling Monument Privacy Policy  

Introduction

Welcome to Spradling Monuments. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://www.spradlingmonument.com (the “Site”) or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

Why We Collect Your Data

We collect and process your personal information for several reasons, including:

• To provide and improve our services
  
• To fulfill our contractual obligations
  
• To comply with legal and financial regulations
  
• To communicate with you and support your needs

Information We Collect

We collect two types of information:

1. Non-Personal Information

This is information that cannot be used to identify you personally. It includes:

• Browser type and version
  
• Operating system
  
• Device type and language settings
  
• Time and date of access
  
• Pages viewed and other anonymous usage data

2. Personal Information

This is identifiable information such as:

• Full name
  
• Email address
  
• Physical address
  
• IP address, geolocation, device IDs (like MAC address or UUID)
  
• Any other information you voluntarily provide via forms or communications

How We Collect Information

We collect your information through:

• Direct input (e.g., when you fill out a contact form)
  
• Automatic tracking (e.g., cookies and analytics tools)
  
• Third-party services (e.g., traffic analytics or advertising partners)

How We Use Your Information

Your information may be used for the following:

• To provide customer support and respond to inquiries
  
• To notify you of changes or updates to our services
  
• To personalize your experience on our Site
  
• To analyze and improve our Site’s performance
  
• For marketing and promotional purposes (only where permitted)

Sharing Information with Third Parties

We do not rent or sell your information. We may share it with trusted third parties that help us:

• Host and operate our Site
  
• Analyze usage data
  
• Run advertising campaigns
  
• Store and process information securely
  
• We may also share data when legally required or to protect our rights and interests.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
  
• Correct or delete your data
  
• Restrict or object to how we use your data
  
• Receive a copy of your data in a portable format
  
• File a complaint with a data protection authority

To exercise your rights, please contact our Data Protection Officer at:

📧 YouMatter@SpradlingMonument.com

Data Retention

We retain your personal information only as long as needed for legal, business, and service purposes. When no longer required, it is securely deleted or anonymized.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

• Session Cookies – Temporary; deleted when your browser closes
  
• Persistent Cookies – Remain until manually deleted or they expire
  
• Third-Party Cookies – Set by tools like Google Analytics

These tools help us understand how users interact with our Site. You can disable cookies via your browser settings, but it may impact functionality.

Google Analytics

We use Google Analytics to understand how visitors interact with the Site. This includes IP addresses and page activity but not names or identifying personal details.

For more, see the Google Privacy Policy.

Advertising

We may use third-party ad services that show you relevant ads based on your browsing. These services may use cookies to track your preferences.

You can opt out through:

• Network Advertising Initiative (NAI)
  
• Digital Advertising Alliance (DAA)

Security Measures

We take security seriously and use industry-standard tools to protect your information. However, no system is 100% secure. We encourage you to use strong passwords and protect your own information.

Data Transfers

Some of our partners may be located outside the European Economic Area (EEA). In such cases, we ensure that your data is transferred securely and in compliance with relevant data protection laws.

External Links and Third Parties

Our Privacy Policy only applies to our Site. If you click on a link to another website, their privacy policies will apply. We recommend reading their terms before sharing any data.

SMS/Text Message Privacy Policies

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending updates, appointment or delivery notifications, and reminders related to our products or services. Message and data rates may apply. On average, you may receive 5-10 messages per week.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Spradling Monument Service, Inc. at 214-398-4459 or YouMatter@SpradlingMonument.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to 214-398-4459. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Spradling Monument Service, Inc. will not sell, rent, or share the collected mobile numbers

Have questions or need help?

We are committed to protecting your privacy and the security of your personal information, including any mobile or SMS data you provide. Your data will not be transferred to external organizations. We do not share your information with third parties for marketing purposes under any circumstances.

 

We implement strict measures to prevent unauthorized sharing or access to your data.

 

You have the right to opt out of messaging campaigns at any time. To opt out, please follow the instructions provided in our messages or contact us directly for assistance.

For more information on the rules governing use of this website and our services, please review our Terms and Conditions.